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Technical support

Q & A

The following can solve most of your problems during the experience
  • Can the Tian Mao Jing Ling name be changed?

    The Tian Mao Jing Ling does not support customised names. There are currently only two command to activate: “Tian Mao Jing Ling” and “Ni Hao Tian Mao”.

  • Can the Tian Mao Jing Ling connect to a computer?

    Firstly, call out to “Tian Mao Jing Ling”, then “Lan Ya Bei Zhi” to link to Bluetooth configuration! It will enter the pairing mode, then select the Bluetooth pairing device either through your mobile phone or computer. Look for Tian Mao Jing Ling and double click to connect, when pairing is successful, it can be used as a normal Bluetooth speaker too.

  • What to do if Tian Mao Jing Ling cannot be connected to WIFI?

    The first step is to confirm that the WIFI name and password are correct, follow by confirming that the router is 2.4G (Tian Mao Jing Ling does not support 5G), double check the network operation is working, lastly press the mute button 5S for network pairing.

  • How to connect Tian Mao Jing Ling to the network?

    Connect the Tian Mao Jing Ling and the power supply, wait for the indicator to light up and turn it on, scan the QR code with your mobile phone, download and install the Tian Mao Jing Ling app, connect the phone to WIFI, follow the instructions of the Tian Mao Jing Ling APP to complete the connection network and login.

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Feedback and Suggestion

Drop us an email, contact us at our office line or even drop by to have a cup of coffee or tea with us, all are welcome.

Two Best Innovation & Intellectual Property Pte Ltd

Add: 531 Upper Cross Street #04-08

         Hong Lim Complex Singapore 050531
Tel: 65-69742098/69742099

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